Term and Conditions

Last Updated: [Insert Date]

1. Our Commitment to You

At Outland Style Shop, we serve hardworking individuals who demand durable, reliable gear for work and outdoor adventures. These terms reflect our rugged approach to business – straightforward, dependable, and built to last.

2. User Responsibilities

2.1 Account Security

When creating an account, you agree to:

• Provide accurate, current, and complete information
• Maintain the confidentiality of your account credentials
• Notify us immediately of any unauthorized account activity

2.2 Acceptable Use

You agree not to:

• Use our site for any unlawful purpose
• Attempt to gain unauthorized access to our systems
• Interfere with other users’ enjoyment of the site
• Misrepresent your identity or provide false information

3. Products and Services

3.1 Product Descriptions

We take pride in offering:

• Durable workwear and outdoor gear designed for demanding conditions
• Accurate product descriptions and sizing recommendations
• Quality craftsmanship in every item we sell

Note: Some product colors may vary slightly due to monitor settings. For sizing questions, contact our Detroit-based team before ordering.

3.2 Product Availability

All products are subject to availability. If an item becomes unavailable after your order is placed, we’ll notify you promptly and offer alternatives or a full refund.

4. Orders and Payment

4.1 Order Process

When you place an order:

• You’ll receive an order confirmation email
• We process orders within 1-2 business days (excluding weekends/holidays)
• You’ll receive tracking information once your order ships

4.2 Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

All payments are processed securely. We never store your full payment details on our servers.

4.3 Pricing

All prices are in USD. We reserve the right to adjust prices due to market conditions, though this won’t affect orders already placed.

5. Shipping Information

5.1 Shipping Options

We offer two shipping methods:

• Standard Shipping: $12.95 via DHL or FedEx (10-15 business days after shipping)
• Free Shipping: Free via EMS for orders $50+ (15-25 business days after shipping)

5.2 International Shipping

We ship worldwide except to some Asian and remote regions. International customers are responsible for:

• Any customs duties or import taxes
• Providing accurate delivery information
• Understanding that international returns don’t include refunds of original shipping or customs fees

6. Returns and Exchanges

6.1 Return Policy

Our 15-Day Quality Guarantee:

• Returns must be initiated within 15 days of delivery
• Items must be unworn/unused with original tags and packaging
• Free exchanges for sizing issues on eligible items

6.2 Non-Returnable Items

For safety and hygiene, we cannot accept returns on:

• Used hunting/fishing gear
• Opened sock packages
• Custom/personalized items
• Final sale items (clearly marked)

6.3 Return Process

To initiate a return:

1. Email [email protected] within 15 days with your order number
2. Package items with original packaging and tags
3. Ship to: Outland Style Shop Returns, 2145 State Street, Detroit, US 48208

Refunds are processed within 3-5 business days after we receive your return.

7. Intellectual Property

All content on our site, including:

• Logos
• Product designs
• Photography
• Text content

is owned by Outland Style Shop and protected by intellectual property laws. Unauthorized use is prohibited.

8. Limitation of Liability

Outland Style Shop shall not be liable for:

• Any indirect, incidental, or consequential damages
• Issues arising from improper product use
• Delays or failures due to circumstances beyond our control

Our total liability for any claim related to your purchase shall not exceed the purchase price of the item in question.

9. Governing Law

These Terms shall be governed by the laws of the State of Michigan. Any disputes shall be resolved in the courts of Detroit, Michigan.

10. Changes to These Terms

We may update these Terms periodically. The updated version will be posted on our site with a new “Last Updated” date. Continued use of our site constitutes acceptance of the revised Terms.

11. Contact Us

For questions about these Terms or any other concerns:

Email: [email protected]
Mail: Outland Style Shop, 2145 State Street, Detroit, US 48208